Getting you to care, safely and on time
- Compassionate drivers
- Wheelchair accessible
- Door-to-door service
Trusted & Insured
Vetted, trained drivers
On-Time Service
Never miss an appointment
Golden
Care Promise
A trusted name in non-emergency medical transportation
Golden Care Transportation Group is a Jacksonville-based non-emergency medical transportation company focused on helping patients get to essential healthcare appointments safely and reliably. We provide wheelchair and ambulatory transportation for dialysis, doctor appointments, physical therapy, and other medical needs.
We serve patients directly as well as families, caregivers, and healthcare facilities arranging transportation on their behalf. Our business is built around reliability, compassion, accessibility, and giving families peace of mind.
100%
Committed to Reliable
ADA
Compliant
vehicles
5+
Communities served
24/7
Scheduling support
Our Mission
Transportation for every healthcare need
From wheelchair transport to recurring dialysis rides, we cover the full spectrum of non-
emergency medical transportation with care and reliability.
Wheelchair Transportation
Safe, comfortable rides for passengers who use a wheelchair. Our vehicles are equipped with hydraulic lifts and securement systems so every rider boards with ease and travels with confidence.
- Hydraulic wheelchair lifts
- ADA-compliant securement
- Door-to-door service
Ambulatory Transportation
patients who can walk with little or no assistance, our ambulatory service offers a helping hand from doorstep to destination - perfect for those recovering from surgery or living with mobility.
- Walking-assistance support
- Comfortable seating
- Friendly driver escorts
Dialysis Transportation
Reliable recurring rides to and from dialysis treatment. We understand the schedule demands of dialysis patients and make sure you never miss an appointment due to transportation.
- Recurring scheduled rides
- On-Time Service
- Patient, caring drivers
Medical Appointment Transportation
Get to doctor visits, specialist consultations, and check-ups stress-free. We track your appointment window and plan every route so you arrive relaxed and on schedule.
- All medical specialties
- Wait time available
- Round-trip scheduling
Physical Therapy Transportation Services
Consistent transportation to physical therapy and rehab sessions. We help you keep your recovery on track with dependable rides that respect your treatment plan.
- Recurring therapy visits
- Comfortable boarding
- Flexible scheduling
Non-Emergency Medical Transportation
The full spectrum of non-emergency medical transport — from routine check-ups to ongoing care. One trusted partner for every healthcare journey you or your loved one needs to take.
- All ages welcome
- Trained, vetted drivers
- Clean, sanitized vehicles
Here for everyone who needs a ride to care
Whether you are a patient, a family member, a caregiver, or a healthcare facility, we are
ready to be your trusted transportation partner.
Patients
Individuals managing chronic conditions or recovering from procedures who need dependable rides to care.
Seniors
Older adults who value a patient, respectful driver and a comfortable, accessible vehicle for every journey.
Families
Family members arranging safe transportation for a loved one when they cannot drive them themselves.
Caregivers
Professional and family caregivers who need a trusted partner to keep care appointments on schedule.
Healthcare & Facility Partners
Hospitals, clinics, dialysis centers, and senior facilities coordinating transportation.
Four simple steps to your ride
Requesting transportation with Golden Care is straightforward. Here is how we get you
where you need to go.
Request Your Ride
Call us or request a ride through our website. Tell us the pickup location, destination, appointment time, and any mobility needs.
01
Confirm Your Ride
We confirm your trip details, assign a trained driver, and send you the ride information. You'll know exactly who is coming and when.
02
Share Your Transportation Details
Let us know about any special requirements — wheelchair use, walking assistance, oxygen equipment, or a companion rider.
03
Safe & Reliable Transportation
Your driver arrives on time, helps you board safely, and gets you to your appointment comfortably
and on schedule.
04
More than a ride — a partner in your care
We are not just a transportation company. We are the reliable, compassionate link
between you and the healthcare you depend on.
Reliable Service
On-time pickups, every time. We plan routes carefully and track your appointment window so you never miss care because of a late ride.
Compassionate Care
Our drivers are trained to assist with patience and dignity. We treat every rider the way we would want our own family treated.
Patient-Focused Transportation
Every ride is tailored to the individual. We listen to your needs and adjust how we help, from boarding to drop-off.
Accessibility
Modern, well-maintained vehicles with wheelchair lifts and securement systems. Mobility challenges are never a barrier to care.
Peace of Mind for Families
When you cannot be there to drive a loved one, we step in. You get a trusted partner and the reassurance that they arrive safely.
Healthcare Partner Support
We work directly with clinics, dialysis centers, and facilities to coordinate transportation that keeps patient schedules on track.
Ready to schedule your ride?
Trusted by patients, families, and partners
The people we serve are at the heart of everything we do. Here is what a few of them
have to say.
Margaret T.
David R.
Jacksonville Rehab Center
Questions? We have answers.
Everything you need to know about riding with Golden Care.
Still have a question? Call us — we are happy to help.
Golden Care Transportation Group serves Jacksonville and Northeast Florida, including Duval, Clay, St. Johns, Nassau, Baker, and Putnam counties. We also provide long-distance transportation throughout Florida and out-of-area trips by arrangement. Contact us at (904) 776-5866 to confirm availability for your pickup location and destination.
Yes. Golden Care provides long-distance Non-Emergency Medical Transportation for ambulatory and wheelchair passengers. Long-distance trips throughout Florida and transportation outside our standard service area can be arranged based on availability. Contact us for scheduling and a personalized transportation quote.
Yes. Our vehicles are equipped with hydraulic wheelchair lifts and ADA-compliant securement systems. Our drivers are trained to board and secure wheelchair passengers safely.
Absolutely. We specialize in recurring transportation for dialysis, physical therapy, and ongoing medical appointments. We will set up a schedule that matches your treatment plan.
Yes, we offer round-trip service with wait time so your driver is there when your appointment ends. This is especially helpful for patients who should not be left alone.
You can request a ride by calling us directly or by using the request form on this website. Tell us your pickup location, destination, appointment time, and any mobility needs.
Every Golden Care driver is background-checked, trained in passenger assistance, and experienced in working with patients who have mobility or medical needs.
Proudly Serving Jacksonville & Northeast Florida
Golden Care Transportation Group proudly provides reliable Non-Emergency Medical Transportation throughout Jacksonville and Northeast Florida, including:
- Duval County
- Clay County
- St. Johns County
- Nassau County
- Baker County
- Putnam County
We provide safe and dependable ambulatory and wheelchair transportation for medical appointments, dialysis, physical therapy and rehabilitation, hospital and facility discharges, workers’ compensation appointments, assisted living and skilled nursing facility transportation, and other approved destinations.
Need Transportation Outside Northeast Florida?
Golden Care also provides long-distance Non-Emergency Medical Transportation throughout Florida and out-of-area transportation by arrangement. Whether transportation is needed to a medical facility in another Florida city or for a longer-distance trip, please contact our team to discuss transportation needs, availability, and pricing. Call (904) 776-5866 to request a quote or schedule transportation.
Request your ride today
Fill out the form and our team will reach out to confirm your ride. Need to talk to someone now? Call us directly — we are ready to help.
SERVICE AREA
Jacksonville & Northeast Florida
Duval • Clay • St. Johns • Nassau • Baker • Putnam Counties
Long-Distance Transportation Available